RPAA Online Training
11 Modules
The training consists of 11 modules, including videos, reading materials and tests.
2 Hours 1 Minute
The training is 2 Hours 1 Minute in total. You can learn at your own pace
Certificate
Complete the training successfully to get a certificate
$49.99
Who this training is for
Who it’s for
Board Members, Senior Management, Compliance Teams, Risk Management Teams and all staff involved in retail payment activities.
Requirements
No prerequisites required. This beginner-friendly training is designed for staff and stakeholders who need to understand the Retail Payment Activities Act (RPAA), their role in supporting compliance, and the operational requirements applicable to payment service providers.
What you’ll learn
Understanding the RPAA Framework
Managing Operational Risk
Reporting and Escalating Incidents
Safeguarding End-User Funds
Supporting Ongoing Compliance
Syllabus
This training provides a practical introduction to the Retail Payment Activities Act (RPAA) and the regulatory requirements that apply to Payment Service Providers (PSPs) in Canada. Participants will learn the purpose of the RPAA, the role of the Bank of Canada, and the responsibilities involved in maintaining compliance. Through a series of focused modules, the training covers operational risk management, incident management, safeguarding end-user funds, governance and oversight, third-party risk management, significant changes, annual reporting, and recordkeeping requirements. By the end of the course, learners will understand their role in supporting RPAA compliance and how to apply key requirements in day-to-day operations.
What is the RPAA?
Module 1 8 minutes to complete
What is the RPAA?
Reading 2 mins
Why the RPAA Matters
Reading 2 mins
Who is Responsible Internally
Reading 2 mins
Bank of Canada Supervision and Registration
Module 2 8 minutes to complete
Role of the Bank of Canada
Reading 2 mins
PSP Registration Requirements
Reading 2 mins
Ongoing Supervision
Reading 2 mins
Operational Risk Management
Module 3 9 minutes to complete
What Operational Risk Means
Reading 3 mins
How to Identify Risks
Reading 2 mins
How to Control and Review Risks
Reading 2 mins
Incident Management
Module 4 11 minutes to complete
What an Incident Is
Reading 3 mins
How to Assess an Incident
Reading 2 mins
How to Report and Document an Incident
Reading 3 mins
Safeguarding of End-User Funds
Module 5 12 minutes to complete
What End-User Funds Are
Reading 3 mins
Permitted Safeguarding Arrangements
Reading 3 mins
Daily Reconciliation Requirements
Reading 3 mins
Governance and Oversight
Module 6 8 minutes to complete
What Governance Means Under the RPAA
Reading 2 mins
Board and Senior Officer Accountability
Reading 2 mins
Annual Reviews and Independent Assessments
Reading 2 mins
Third-Party Risk Management
Module 7 9 minutes to complete
What Third-Party Risk Is
Reading 2 mins
Vendor Due Diligence and Contractual Requirements
Reading 3 mins
Ongoing Vendor Monitoring
Reading 2 mins
Significant Changes
Module 8 6 minutes to complete
What a Significant Change Is
Reading 2 mins
How to Assess a Change
Reading 2 mins
Bank of Canada Notification Requirements
Reading 2 mins
Annual Reporting Requirements
Module 9 8 minutes to complete
What the Annual Report Is
Reading 2 mins
What Information Is Required and Who Provides It
Reading 2 mins
Review Before Submission
Reading 2 mins
Recordkeeping and Evidence
Module 10 8 minutes to complete
What Records Must Show
Reading 2 mins
How to Organize Records
Reading 2 mins
Responding to Regulatory Requests
Reading 2 mins
Practical Scenarios and Case Studies
Module 11 16 minutes to complete
Incident Reporting Scenario
Reading 3 mins
Safeguarding Scenario
Reading 3 mins
Significant Change Scenario
Reading 3 mins
Third-Party Provider Failure Scenario
Reading 3 mins
