Retail Payment Activities Act Enforcement Tools and Enforcement Process
8 Modules
The training consists of 8 modules, including videos, reading materials and tests.
1 Hour 38 Minutes
The training is 1 Hour 38 Minutes in total. You can learn at your own pace
Certificate
Complete the training successfully to get a certificate
$49.99
Who this training is for
Who it’s for
ayment service providers, compliance officers, risk and operations staff, senior management, customer support teams, and employees involved in RPAA compliance, reporting, operational risk management or safeguarding of end-user funds.
Requirements
Basic understanding of the RPAA and the role of PSPs in Canada. No advanced legal background is required.
What you’ll learn
Explain the purpose of enforcement under the RPAA and RPAR.
Identify how a potential enforcement matter may begin.
Describe the investigation process and the duty to cooperate.
Recognize the main enforcement tools available to the Bank of Canada.
Distinguish between warning letters, compliance agreements, notices of violation, compliance orders, court enforcement and revocation.
Understand when administrative monetary penalties may apply and how penalty ranges are structured.
Explain how publication, confidentiality and review rights support fairness and transparency.
Apply the enforcement framework to practical PSP compliance scenarios.
Syllabus
This training explains how enforcement works under the Retail Payment Activities Act and Retail Payment Activities Regulations. It covers how cases may begin, how investigations are conducted, what enforcement tools the Bank of Canada may use, how administrative monetary penalties are determined, and how publication, confidentiality, escalation, reviews and appeals fit into the supervisory framework.
Context and Purpose of Enforcement
Module 1 9 minutes to complete
Enforcement within the RPAA framework
Reading 2 mins
Common types of potential violations
Reading 2 mins
Proportionate response
Reading 3 mins
How an Enforcement Case May Begin
Module 2 8 minutes to complete
Sources of information
Reading 2 mins
Initial case selection
Reading 2 mins
Why early documentation matters
Reading 2 mins
Investigation Process and Duty to Cooperate
Module 3 11 minutes to complete
Notice of investigation
Reading 2 mins
Methods of collecting information
Reading 2 mins
Information request timelines
Reading 2 mins
Special audits, exit interview and findings report
Reading 2 mins
Enforcement Tools Available to the Bank
Module 4 9 minutes to complete
Range of enforcement tools
Reading 2 mins
Warning letters and compliance agreements
Reading 2 mins
Formal enforcement tools
Reading 2 mins
Choosing the tool
Reading 1 mins
Compliance Agreements
Module 5 11 minutes to complete
Purpose of a compliance agreement
Reading 2 mins
Section 71 compliance agreement
Reading 2 mins
Paragraph 76(2)(b) compliance agreement
Reading 2 mins
Ongoing obligations
Reading 3 mins
Administrative Monetary Penalties and Notices of Violation
Module 6 11 minutes to complete
Purpose of AMPs
Reading 2 mins
Notice of violation
Reading 2 mins
AMP ranges and criteria
Reading 2 mins
Payment and representations
Reading 2 mins
Publication, Confidentiality and Transparency
Module 7 10 minutes to complete
Confidentiality during investigations
Reading 2 mins
Public notice of enforcement decisions
Reading 2 mins
What may be published
Reading 2 mins
Why transparency matters
Reading 2 mins
Escalation, Refusal or Revocation, Reviews and Appeals
Module 8 11 minutes to complete
Risk-based escalation
Reading 2 mins
Refusal or revocation of registration
Reading 2 mins
Prescribed reviews
Reading 2 mins
Appeals to Federal Court
Reading 2 mins

