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Retail Payment Activities Act Enforcement Tools and Enforcement Process

8 Modules

The training consists of 8 modules, including videos, reading materials and tests.

1 Hour 38 Minutes

The training is 1 Hour 38 Minutes in total. You can learn at your own pace

Certificate

Complete the training successfully to get a certificate

$49.99

Who this training is for

Who it’s for

ayment service providers, compliance officers, risk and operations staff, senior management, customer support teams, and employees involved in RPAA compliance, reporting, operational risk management or safeguarding of end-user funds.

Requirements

Basic understanding of the RPAA and the role of PSPs in Canada. No advanced legal background is required.

What you’ll learn

Explain the purpose of enforcement under the RPAA and RPAR.

Identify how a potential enforcement matter may begin.

Describe the investigation process and the duty to cooperate.

Recognize the main enforcement tools available to the Bank of Canada.

Distinguish between warning letters, compliance agreements, notices of violation, compliance orders, court enforcement and revocation.

Understand when administrative monetary penalties may apply and how penalty ranges are structured.

Explain how publication, confidentiality and review rights support fairness and transparency.

Apply the enforcement framework to practical PSP compliance scenarios.

Syllabus

This training explains how enforcement works under the Retail Payment Activities Act and Retail Payment Activities Regulations. It covers how cases may begin, how investigations are conducted, what enforcement tools the Bank of Canada may use, how administrative monetary penalties are determined, and how publication, confidentiality, escalation, reviews and appeals fit into the supervisory framework.

Context and Purpose of Enforcement

Module 1 9 minutes to complete

Enforcement within the RPAA framework

Reading 2 mins

Common types of potential violations

Reading 2 mins

Proportionate response

Reading 3 mins

How an Enforcement Case May Begin

Module 2 8 minutes to complete

Sources of information

Reading 2 mins

Initial case selection

Reading 2 mins

Why early documentation matters

Reading 2 mins

Investigation Process and Duty to Cooperate

Module 3 11 minutes to complete

Notice of investigation

Reading 2 mins

Methods of collecting information

Reading 2 mins

Information request timelines

Reading 2 mins

Special audits, exit interview and findings report

Reading 2 mins

Enforcement Tools Available to the Bank

Module 4 9 minutes to complete

Range of enforcement tools

Reading 2 mins

Warning letters and compliance agreements

Reading 2 mins

Formal enforcement tools

Reading 2 mins

Choosing the tool

Reading 1 mins

Compliance Agreements

Module 5 11 minutes to complete

Purpose of a compliance agreement

Reading 2 mins

Section 71 compliance agreement

Reading 2 mins

Paragraph 76(2)(b) compliance agreement

Reading 2 mins

Ongoing obligations

Reading 3 mins

Administrative Monetary Penalties and Notices of Violation

Module 6 11 minutes to complete

Purpose of AMPs

Reading 2 mins

Notice of violation

Reading 2 mins

AMP ranges and criteria

Reading 2 mins

Payment and representations

Reading 2 mins

Publication, Confidentiality and Transparency

Module 7 10 minutes to complete

Confidentiality during investigations

Reading 2 mins

Public notice of enforcement decisions

Reading 2 mins

What may be published

Reading 2 mins

Why transparency matters

Reading 2 mins

Escalation, Refusal or Revocation, Reviews and Appeals

Module 8 11 minutes to complete

Risk-based escalation

Reading 2 mins

Refusal or revocation of registration

Reading 2 mins

Prescribed reviews

Reading 2 mins

Appeals to Federal Court

Reading 2 mins

Retail Payment Activities Act Enforcement Tools and Enforcement Process